Today's Orders
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Today's Revenue
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Pending Orders
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Plan Status
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Revenue — Last 7 Days
Recent Orders
Select an order to view details
store.ordermate.africa/your-business
Revenue by Day
Top Selling Products
| Customer | Phone | Orders | Total Spent | Avg Order | Last Order |
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Conversations where a customer asked to speak with a human.
Business Profile
Business Name
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Business Type
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Country
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Business Code
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WhatsApp Connection
Status
Checking...
Business Hours
Opening Time
Closing Time
Shop Status
Toggle your shop open or closed
Payment Settings
Accept Mobile Money
Allow customers to pay via mobile money
Mobile Money Number
The number customers pay to
Provider
Your mobile money network
Delivery Fee
Flat fee added to orders
Notification Sounds
Enable Sounds
Play a sound when new orders arrive
Alert Sound
Choose your notification tone
Payment Alerts
Extra notification when payment is confirmed
Theme
Mode
Switch between dark and light
Accent Color
Choose your brand accent
Contact OrderMate
Chat with Admin on WhatsApp
0593068102 — Usually replies within minutes
Report an Issue
Frequently Asked Questions
How do I connect my WhatsApp?
After onboarding, your WhatsApp Business number is automatically linked to Abena. If you see "Pending" in Settings, contact OrderMate admin on 0593068102.
How do customers pay?
Customers pay via Mobile Money. Enter your number in Settings > Payment Settings. Payments are confirmed automatically through Paystack.
How do I change my mobile money number?
Go to Settings > Payment Settings > Mobile Money Number. Enter your new number and click Save. Takes effect immediately.
What happens when my trial ends?
Your trial includes full access for 14 days. Subscribe to continue. Contact admin for pricing.
Can I add more products later?
Yes! Go to Products tab, click "+ Add Product". Changes reflect immediately to customers on WhatsApp.
What is a handoff request?
When a customer asks to speak to a real person, it creates a handoff. You can reply via WhatsApp from the Handoff Queue.